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Claims Service: Our Commitment to You

Our commitment and superior claims service will exceed your expectations. When you purchase insurance, you are buying peace of mind. You need to know that in the event of a claim, you are going to be looked after quickly and fairly. We understand that a claim or accident can be stressful and we’ll be there to help you through the process, providing you with explanations, guidance and assistance to ensure that your claim is handled swiftly and settled to your satisfaction.

Reporting a Claim

If your claim is not of an urgent nature, we recommend that you speak with your Account Manager during regular office hours. You can also call your Account Manager after hours and leave a message. Your Account Manager will call you back the morning of the next business day to offer expertise and best advice with regard to your particular situation.

Claims Emergency?

If your insurance claim requires immediate attention, below are 24-hour claims service numbers for some of the insurance companies we deal with; you will also find the relevant number on your insurance policy documents or on your auto insurance pink slip. If your company is not listed, or you need advice or don’t get satisfaction from the company’s emergency line, call us at 1-866-790-2460 .

Insurer Claims Reporting
Aviva 1-866-692-8482
Ecclesiastical 1-888-693-2253
Echelon 1-866-931-0570
Economical 1-800-607-2424
Gore Mutual 1-800-265-8600
HTM 1-866-600-0784
Intact 1-866-464-2424
Optimum 1-877-806-8023
Pafco 1-800-387-0462
Pembridge 1-800-387-0462
Premier 1-800-235-8784
Royal Sunalliance FA 1-800-319-9993
Travelers (Dominion) 1-800-661-5522
Unica 1-866-864-1113
Unica Insurance
Wawanesa 1-800-641-7988

If your claim is not of an urgent nature, we recommend that you speak with your Account Manager during regular office hours.

Claims emergency? click here

For non-urgent claims, we recommend speaking with your Account Manager during office hours.

Claims emergency? click here