What to do in the event of a loss

Upon the occurrence of any loss of or damage to the insured property,

1. Take all reasonable steps to prevent further damage to the property, and to prevent damage to other property including, if necessary, its removal to prevent damage.

2. Call or fax us all pertinent details of the loss, including:

your name, address and phone number

insurance company name and policy number

description of the loss

location of the loss

list of items damaged or destroyed

date and time of the loss

injuries

witnesses

other information you feel pertinent

We will, in turn, advise your insurance company of the details of the loss. An adjuster will be appointed and will contact you within a few days. They will advise you of your further requirements and your next courses of action.

We are here to help you if you have any questions or concerns.

 

What to do in the event of a collision

It's never fun to be involved in a collision, but it doesn't have to be disastrous either. Here are some things you can do to make it easier

Take a deep breath. Check to make sure everyone is alright.
In case of injuries, call 9-1-1.

Never admit liability.

Never leave the scene until all matters are settled.

Only move your vehicle if its position puts you in danger, or you're asked by a police officer to do so.

Give only necessary and requested information to policy and other parties involved.

If your vehicle is towed, know where it is taken, and the name and number of the towing service.

Remove all valuables, insurance and registration documents form the vehicle.

Collect the other driver's name, address, phone number, driver's license and insurance information; vehicle make, model, year and plate number; and names and numbers of witnesses.

If possible, call your insurance company from the scene so they can walk you through the information they'll need. If a police report is needed, call the police.

Choose a reputable repair facility.

Read the estimate carefully, making sure you understand the work to be done.

 
 

Keep a handy guide in the car in the even of a collision.

 

Download Accident Information pdf file

 

Download the Accident Notice and Property Loss claim forms.

 

Download Accident Notice pdf file
Download Accident Notice Policyholder information

 

Download Property Loss pdf file
Download Property Loss Policyholder information

 
Download the Solid Fuel Heating Questionnaire
 

Download the Solid Fuel Heating Questionnaire

Download the Solid Fuel Heating Questionnaire part 2 (required)

 
Download Adobe Acobat Reader here

 

 

 

 

 

 

 
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