Newman Insurance Ontario Home Auto Commercial Farm
Helpful claims advice
Claims Advice

Claims Advice

Home insurance: WHAT TO DO IN THE EVENT OF A LOSS

Upon the occurrence of any loss of or damage to the insured property,take all reasonable steps to prevent further damage to the property, and to prevent damage to other property including, if necessary, its removal to prevent damage.

Call or fax us all pertinent details of the loss, including:

  • Your name, address and phone number
  • Insurance company name and policy number
  • Description of the loss
  • Location of the loss
  • List of items damaged or destroyed
  • Date and time of the loss
  • Injuries
  • Witnesses
  • Other information you feel pertinent

We will, in turn, advise your insurance company of the details of the loss. An adjuster will be appointed and will contact you within a few days. They will advise you of your further requirements and your next courses of action.

We are here to help you if you have any questions or concerns.

VEHICLE INSURANCE: WHAT TO DO IN THE EVENT OF A COLLISION

The most important thing is to ensure your safety and the safety of your passengers. If performing any of the below actions is unsafe or you are injured, don’t do them and let the authorities and your insurance company take care of everything.

  • Take a deep breath. Check to make sure everyone is safe and unharmed. In case of injuries, call 9-1-1; contact police if the accident is obscuring traffic, your insurance company requires a report, or even if you would just feel more comfortable with having them present
  • If possible, call your insurance company from the scene so they can walk you through the information they'll need
  • Never admit liability (e.g. do not apologize to other drivers involved in the collision)
  • Never leave the scene until all matters are settled
  • Only move your vehicle if its position puts you in danger, or you're asked by a police officer to do so
  • Give only necessary and requested information to police and other parties involved
  • If your vehicle is towed, know where it is taken, and the name and number of the towing service
  • Remove all valuables, insurance and registration documents form the vehicle
  • Collect the other driver's name, address, phone number, driver's license and insurance information; vehicle make, model, year and plate number; and names and numbers of witnesses
  • Choose a reputable repair facility
  • Read the estimate carefully, making sure you understand the work to be done

Accident Information Record

Download and keep the following information sheet in your glove compartment so you can follow the steps on it in the event of a collision.

Download Accident Information pdf file

Download Accident Notice and Property Loss claim forms

Note: Adobe Acrobat is required to open the above links. You can download it for free here.

If your claim is not of an urgent nature, we recommend that you speak with your Account Manager during regular office hours.

Claims emergency? click here

For non-urgent claims, we recommend speaking with your Account Manager during office hours.

Claims emergency? click here